Frequently Asked Questions

Yes. Most of our clients come to us for both, since a strong brand and a strong website work best when they're built together. We also take on branding-only or website-only projects if that's all you need right now.

A typical website project includes strategy and planning, custom design, development (or Webflow build), mobile responsiveness, basic SEO setup, and a walkthrough so your team can manage content going forward.

A full branding project typically includes logo design, a color and typography system, brand guidelines, and supporting assets like business cards or social templates — everything you need to look consistent everywhere your brand shows up.

We primarily build websites in WordPress, focusing on speed, performance, flexibility, and a high-quality user experience. We also work with Webflow and other platforms when they're a better fit for your project, goals, or technical requirements.

Yes — we design booking flows, intake forms, and client or patient portals, not just marketing websites. If your business needs a more complex digital product, we can scope that separately.

Yes, we can integrate booking platforms like Calendly, Acuity, or your existing scheduling software directly into your website design.

Yes — we design for both digital and print, including social content, in-clinic signage, and packaging, so your brand stays consistent everywhere clients and patients encounter it.

Every project is scoped individually, since a small clinic site and a full rebrand for a multi-location practice are very different jobs. Once we understand what you need, we'll give you a clear, upfront quote — no vague "it depends" left hanging.

Yes, we typically require a deposit before starting work, with the remaining balance split across agreed project milestones or due on delivery. For larger projects we can tailor the plan to suit your budget — just tell us your preference in our first conversation, and we'll lay everything out clearly in your proposal.

We start with a discovery call to understand your goals, then move through strategy, design concepts, revisions, and final delivery. You're involved at each stage, so there are no surprises at the end.

Faster than most agencies. We use AI-assisted tools across research, design exploration, and development, which cuts the time spent on repetitive work, while our designers still make every creative and strategy decision. The exact timeline depends on scope, and we'll give you a clear one after our first conversation. If you need both branding and a website, we usually run them in parallel to save even more time.

Every project includes a set number of revision rounds, agreed upfront during scoping, so there's no ambiguity. If you need more flexibility than that, we can discuss it as part of your proposal.

You'll have a dedicated client portal for your project, and we're also available on WhatsApp and other social networks, so you can reach us in whichever way is easiest for you.

Yes — we'll take a close look at your current website and brand and send you a clear breakdown of what's working, what's holding you back, and where the easiest wins are. No obligation attached.

Health and wellness professionals are our primary focus — including medical practices, clinics, spas, therapists, and wellness studios — because we understand what builds trust in this space. That said, we also take on projects in other industries, so feel free to reach out even if you're outside health and wellness.

We've been designing for health and wellness brands since 2022. In that time we've refined a process built specifically around what this industry needs — trust, clarity, and a calm, credible feel.

Health and wellness is our specialty, so we already understand what builds trust with patients and clients, what booking flows need to feel like, and how to balance warmth with professionalism. But our design skills apply broadly — we've also worked across other industries like real estate, e-commerce, and fintech, so we bring that same level of care wherever we work.

Yes. You can browse our projects on our Behance profile and on the Work page of our website.

Yes. We use AI-assisted tools across research, design exploration, and development to cut the time spent on repetitive work, which helps us deliver faster. Our designers make every creative and strategy decision, so the final work is always crafted by people, for your brand.

Our core team handles every project directly, and we scale with trusted specialists on a project basis whenever a job calls for extra hands. That means you get senior-level, hands-on attention regardless of project size — without the overhead of a large agency.

Yes — "health and wellness professionals" is our umbrella term for the full space we serve, including medical practices, healthcare providers, clinics, spas, therapists, and wellness studios.

We design with your industry's trust and compliance needs in mind, and can work alongside your compliance or legal team to meet requirements like HIPAA or ADA/WCAG accessibility standards. Let's discuss your specific needs during discovery.

Health and wellness is where we've built the most depth and experience, and it's our main focus. But we're not limited to it — we've worked with clients in real estate, e-commerce, and other industries too. If you're outside health and wellness, we're still happy to hear about your project.

Yes, we work with clients remotely and have collaborated with health and wellness brands beyond our immediate area. All communication and project management is handled digitally, so location isn't a barrier.

Just a sense of your goals, any existing brand materials (logo, colors, past designs), and examples of styles you like or dislike. We'll guide you through the rest during discovery.

Getting started is easy. You can reach out through our Live Chat bubble, contact form, WhatsApp, or email. With Live Chat, simply enter your name and email to message our team directly. We'll understand what you need, discuss the next steps, and provide a tailored quote.

Yes. We'll review what you have, keep what's working, and rebuild what isn't — so you get a fresh, credible design without losing the content and structure your patients or clients already rely on.

Yes. If you're redesigning an existing website, we can migrate your content over to the new site.

Yes. Every website we build is fully responsive and tested across screen sizes, since most patients and clients will first visit from their phone.

Basic SEO setup is included — clean page structure, page titles and descriptions, fast loading, and mobile responsiveness. If you want ongoing or more advanced SEO, we can discuss that separately.

Once the final payment is made, you own your website and design files.

Yes — we design with ease of use in mind and provide a walkthrough so your team can make basic updates (text, images, blog posts) without needing to contact us for every small change.

Yes. Small updates are easy to arrange, and we can scope larger changes as a new piece of work. Just reach out and tell us what you'd like to change.

Yes, we're happy to help with updates, maintenance, or future projects after launch. Tell us what kind of support you need and we'll set up an arrangement that fits you.

Contact us through the contact form, WhatsApp, or email and we'll look into it. We'd rather hear about a problem early than have it affect your clients.